Martialnote

A parent or student asks to see, correct or erase their information: what do I do?

For: Owner · In the app: /students · Updated 2026-10-23

The school manages the information about its students and their parents, so the owner is the one who answers, within 30 days.

  • See: open the student's record (and their family) and pass on what it contains. For a full copy, the export (Settings › Data › Export everything) contains the whole school: hand over only the rows about that person.
  • Correct: edit the student's or parent's record.
  • Erase: delete the student or parent. They stay 30 days in the trash, then are erased for good; they then disappear from backups within 12 months at most. There is no immediate erasure.

Instructors cannot handle these requests: they do not see contact details. If the person writes directly to Martialnote (bonjour@martialnote.com), the request is passed on to the school.

Didn't find your answer?

Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.

Write to bonjour@martialnote.com