What does my Martialnote subscription cover?
The subscription pays for the service, not for extra features:
- Hosting and backups: dedicated server and database, an encrypted daily copy kept off the server, a full restore tried at least once a quarter.
- Isolation per school: each school is kept apart in the database; a badly filtered query cannot show another school's students.
- Protection of minors' information (Quebec's Law 25): no contact details of a child's own.
- A full export of your data, at any time (Settings > Data).
- Continuous updates, included in the price.
- A flat rate, which does not depend on the number of students.
Nothing is reserved for paying schools. A free school has exactly the same features: no cap on students, groups, instructors or ranks. The only difference is the number of active students, and that is a billing trigger, not a limit.
The Martialnote pricing screen shows these three lines to the owner; the full detail is published on the landing page "What your subscription covers".
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.