Martialnote

My school is suspended. What should I do?

For: Owner, Instructor · In the app: /settings · Updated 2026-10-26

A suspended school becomes read-only:

  • viewing and exporting stay possible at any time (Settings > Data);
  • any change is refused, with "Your school is suspended: changes are read-only. Write to support.";
  • messages no longer go out;
  • sign-in, sign-out, preferences and export keep working.

A banner reminds you on the school's screens. The owner receives an email with the reason and the support address. To have the suspension lifted, write to bonjour@martialnote.com: a suspension is always a decision of the Martialnote team, never automatic.

Didn't find your answer?

Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.

Write to bonjour@martialnote.com