Martialnote

How do I cancel the Martialnote subscription?

For: Owner · In the app: /settings/plan · Updated 2026-10-28

The owner opens Martialnote plan > Manage my subscription and cancels in the Stripe portal. Cancellation takes effect at the end of the period already paid: everything works until then, and the rest of the period is not refunded. The cancellation can be reversed before that date, in the same portal.

  • If the school still has more than 25 active students, it becomes read-only 14 days after the end of the paid period, with an email 3 days before and on the day. It can subscribe again with Pay.
  • If the school is at 25 active students or fewer, it goes back to free.

For a refund of the first payment, see the FAQ "refund my first payment". Closing the school or deleting the account is requested by email to bonjour@martialnote.com.

Didn't find your answer?

Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.

Write to bonjour@martialnote.com