Who can pay the school's subscription?
Only the owner can pay, open Manage my subscription, change the card or cancel. An instructor does not see these buttons; if the school is read-only, they see a banner saying the owner can restore access.
There is only one owner per school. If the owner cannot be reached, write to bonjour@martialnote.com from the school's email: support cannot pay on the school's behalf or give access to the card.
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.