MartialnoteA parent unsubscribed by mistake. How can I resubscribe them?
The school cannot resubscribe an address itself: it is the person's choice, and the app offers no button to undo it for them.
The person resubscribes in a few taps:
- Open an old email from the school (the unsubscribe link does not expire).
- Tap the "Stop receiving emails from {school}" link at the bottom: the Unsubscribe page opens.
- Tap Resubscribe, then confirm. The school's messages come back.
If they no longer have any email, or if the address was removed because of a bounce or a complaint, write to bonjour@martialnote.com: "Resubscribe" does not undo those two cases. The student's record (owner) stops showing "No longer receives the school's messages" as soon as the address is subscribed again.
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Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.