How do I pay the Martialnote subscription?
The owner opens Settings > Plan > Martialnote plan and taps Pay.
- Choose Annual (preselected) or Monthly; the amounts are shown, taxes included.
- Continue to Stripe's secure payment page and enter the card and billing address.
- Return to Martialnote plan, which shows the new status.
The Pay button only appears if the school has received the pricing notice (two monthly measures in a row above 25 active students) and has no subscription yet. A school under the threshold or a pilot school has nothing to pay (message "No payment is requested from this school right now." or "This school is a pilot school…"). A school that already has a subscription uses Manage my subscription. Martialnote never sees the card; it is entered at Stripe. An instructor cannot pay: they ask the owner.
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.