Martialnote

How do I cancel a payment entered by mistake?

For: Owner · In the app: /dues · Updated 2026-10-21

Cancel the payment from the Fees screen or from the student's profile. Only the owner can do this.

  1. Fees screen, student's row: Cancel the last payment (the most recent only). Or the student's profile, Recent payments block (the latest 3): Cancel next to the payment concerned, even if it is not the last.
  2. The message "Payment cancelled" appears: tap Restore to put it back right away.
  3. The balance and statuses are recalculated.

The payment goes to the Trash: it can be restored for 30 days, then it is deleted for good. To reach an older payment, repeat the cancellation: the profile list then shows the next older one. To fix the amount of a payment, cancel it, then confirm the right payment. For a due date, see the question on correcting a due date ("How do I correct the amount of a due date?").

See also

Didn't find your answer?

Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.

Write to bonjour@martialnote.com