What your subscription covers

Hosting the app and keeping copies

Running Martialnote means a server, a database, and an encrypted copy of everything, every day, kept somewhere other than where the app runs. A full restore is tried at least once a quarter, on an empty database, to check that the copy is actually useful. A backup that was never tested is not a backup.

• A dedicated server and database, not shared with other products.
• An encrypted daily copy, kept off the server.
• A full restore tried at least once a quarter.

Keeping each school apart

Each school is locked inside its own envelope, within the database itself: a badly filtered query cannot show another school's students, even by accident. This is not a courtesy promise, it is the shape of the data — and tests try to cross the border on every release.

• Separation enforced by the database, not by app code.
• A badly filtered query cannot cross over.
• Tests try to cross the border on every release.

Protecting children's information

Many schools enrol minors, and their information is handled with the same care as adults'. For a child, the app keeps no email or phone of their own: it goes through the parent or guardian. The privacy policy says plainly what is kept, why, and for how long.

• No contact details of a child's own.
• Messages go through the parent or guardian.
• What is kept, and for how long, is written in plain words.

Letting your data leave whenever you want

A full export of the school is a feature of the app, not a favour: every table, in a workbook or a file archive, without asking anyone and without waiting for the end of a billing month. That is what makes the subscription honest: we have to earn your trust every month, not hold you back by making it hard to leave.

• A full export, on request, in one gesture.
• No condition, no delay, no justification.
• The same export for a free school as for a paying one.

Continuing to improve the app

The subscription also pays for the time spent fixing and improving Martialnote: fixes arrive at no extra cost, and new features are included. What has been delivered recently is published in plain words, month by month, on the what's new page — you can see where the money goes.

• Fixes, at no extra cost.
• New features, included.
• What has been delivered, published every month.

A flat rate that does not depend on your size

The amount does not move when the school grows, and it does not punish a school that shrinks: below 25 active students, it becomes free again, without losing anything. A school with 300 students pays the same as a school with 30. That is the model, and it is what makes the bill predictable from one year to the next.

• The same amount from 30 to 300 students.
• Back below 25 active students: free again, losing nothing.
• A predictable bill, from one year to the next.