What happens if I drop back to 25 active students or less?
If your school is notified (above 25 for two measurements in a row) and a later measurement drops to 25 or less before the first payment, the notice is cancelled and the school stays free: the payment dates are cleared. The tier already set is kept for later.
If the school goes back above 25 for two measurements in a row, it starts a new 30-day delay, with its original tier. The calculation is based on the monthly measurements, not on today's student count.
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Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.