Who gets the receipt when the student is a child?
A minor student's receipt goes to the first parent in the family who has an email, in the family's order. The receipt then shows "Paid by" followed by that parent's name.
- Open the child's profile: the Payments card shows each payment's receipt status. The owner also sees the address it went to; the instructor sees no address.
- If no parent has an email, the status is "Not sent: no address". The owner adds an email to a parent (see the Families and parents article), then taps Send receipt.
The same rule applies to an adult without an email who belongs to a family. An adult who has an email gets their own receipt. A family unsubscribed from group messages still receives its receipts.
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.