Where do parents' replies to a message go?
Replies arrive at the school's Reply to address, in your own mailbox, not in Martialnote (the app has no inbox).
By default, it is the owner account's email. To change it:
- Open Settings, Communication section, and tap Message settings.
- Enter the address in Reply to (leave empty to go back to the owner's email).
- Tap Save.
The address applies to messages sent afterwards; the preview shows it ("Reply to: …"). Only the owner changes this setting.
See also
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.