Martialnote

Does the help assistant see my school's data?

For: Owner, Instructor · In the app: /help · Updated 2026-10-30

No. The assistant sees no data from the school: no student, group, payment or account. It only receives the question, the exchanges of the current conversation and pages of the user guide. It cannot change anything in the app.

  • The question is sent to OpenRouter and to the artificial intelligence model's provider (Anthropic) to produce the answer.
  • Martialnote keeps neither the question nor the answer; only the school's number of questions is counted, for the limit.
  • The conversation disappears when you leave the screen or tap New question.

Don't mention any information about a student in a question: the screen's name is enough.

See also

Didn't find your answer?

Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.

Write to bonjour@martialnote.com