Does the help assistant see my school's data?
No. The assistant sees no data from the school: no student, group, payment or account. It only receives the question, the exchanges of the current conversation and pages of the user guide. It cannot change anything in the app.
- The question is sent to OpenRouter and to the artificial intelligence model's provider (Anthropic) to produce the answer.
- Martialnote keeps neither the question nor the answer; only the school's number of questions is counted, for the limit.
- The conversation disappears when you leave the screen or tap New question.
Don't mention any information about a student in a question: the screen's name is enough.
See also
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.