"Reading the photo failed. Try again with a sharper photo."

Where: Import students screen (/students/import), after Take a photo or Choose an image.

Why: the AI service did not respond or did not return readable names within the allowed time. No name was imported.

What to do: tap Try again with the same photo, or take the photo again flat, sharp and well lit. If the message returns, try again later or import the list from a .xlsx or .csv file. A failure counts toward the day's reading limit.