Martialnote"The assistant could not answer. Try again in a moment, or search below."
Where: Help screen (/help), under the "Ask your question" field, after Ask.
Why: the artificial intelligence service did not answer in time (20 seconds at most) or returned an unreadable answer. The question counts in the school's limit, because it was processed.
What to do: try again in a moment, rephrasing if needed, or use the search on the Help screen, just below. If the message keeps coming back, write to bonjour@martialnote.com.
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.