“Photo reading will be available once your school has finished verification.”

Where: Importing students from a photo.

Why: Photo reading is closed while the school is being verified (less than 24 h) and during a suspension. It opens when verification ends, with at most 10 photos per day during the trial period, or when the suspension is lifted. Nothing else is limited.

What to do: Import your list from a spreadsheet right now, or take the photo again later. See the "The trial period" article.