Martialnote

"Photo reading credits are used up. Contact the person who manages the service."

Where: Import students screen (/students/import), after Take a photo or Choose an image.

Why: the OpenRouter account used to read photos has no credits left or has reached its budget. The photo was not sent to the model.

What to do: contact the person who manages the service to top up the credits or raise the budget. Meanwhile, import the list from a .xlsx or .csv file. The photo reading option can stay enabled: the message will appear again while the credits are used up.

Didn't find your answer?

Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.

Write to bonjour@martialnote.com