"Photo reading credits are used up. Contact the person who manages the service."
Where: Import students screen (/students/import), after Take a photo or Choose an image.
Why: the OpenRouter account used to read photos has no credits left or has reached its budget. The photo was not sent to the model.
What to do: contact the person who manages the service to top up the credits or raise the budget. Meanwhile, import the list from a .xlsx or .csv file. The photo reading option can stay enabled: the message will appear again while the credits are used up.
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.