"This student is a parent or guardian in a family: remove them from that role first."
Where: Edit an adult's profile, checking Minor student.
Why: this person is a parent or guardian in a family, and a minor cannot be one.
What to do: open the profile of the child they are a parent of, tap ⋮ next to them in Parents and guardians, then Remove; then come back and check Minor student. Nothing was changed in the meantime.
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.