"The help assistant is temporarily unavailable. The search below still works."
Where: Help screen (/help), under the "Ask your question" field, after Ask.
Why: Martialnote's artificial intelligence service has used up its monthly budget. The question counts in the school's limit.
What to do: use the search on the Help screen, just below, or write to bonjour@martialnote.com. The assistant comes back when the budget is restored; there is nothing to do on the school's side.
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.