Martialnote"The help assistant is not available right now. The search below still works."
Where: Help screen (/help), under the "Ask your question" field, after Ask.
Why: the help assistant is switched off for every school (a decision by the Martialnote team) or is not set up. No question was counted.
What to do: look for the answer with the search on the Help screen, just below, or write to bonjour@martialnote.com. The assistant comes back with nothing to do on your side.
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.