"This email already has a Martialnote account. This person can't be invited."
Where: Settings › Roles and access › Invite an instructor (owner only).
Why: this email already has a Martialnote account: a member of this school, of another school, or an account whose school isn't created yet. In V1, a person belongs to one school only, and an account is never overwritten. For privacy, the message doesn't say which case it is.
What to do: if the person is already in your school, they sign in with their email from the sign-in screen. Otherwise, invite them with another email.
Didn't find your answer?
Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.