Martialnote

"This email already has a Martialnote account. This person can't be invited."

Where: Settings › Roles and access › Invite an instructor (owner only).

Why: this email already has a Martialnote account: a member of this school, of another school, or an account whose school isn't created yet. In V1, a person belongs to one school only, and an account is never overwritten. For privacy, the message doesn't say which case it is.

What to do: if the person is already in your school, they sign in with their email from the sign-in screen. Otherwise, invite them with another email.

Didn't find your answer?

Write to bonjour@martialnote.com from your account's address, saying which screen is involved and the message shown. Support is by email only, with no guaranteed response time. Never send information about your students.

Write to bonjour@martialnote.com